Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Shop Elovia! The terms “we”, “us” and “our” refer to Shop Elovia. Shop Elovia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Shop Elovia is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available on our website. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display as accurately as possible the products and services available in our store. However, colors or product appearance may vary depending on your device and screen settings.
We do not warrant that the quality or appearance of any products purchased will meet your expectations or be identical to what is displayed online.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities sold to any person, region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Shop Elovia reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is processed and confirmation is sent.
We may be unable to accommodate cancellation requests once an order has been accepted. If we cancel or modify an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy, available on our website.
You represent that purchases made are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged is the price in effect at the time the order is placed. Prices do not include taxes, shipping, handling, customs, or import fees unless stated otherwise.
You agree to provide accurate billing and payment information and authorize us to charge your payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once an order is transferred to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including trademarks, logos, text, images, videos, and graphics, is owned by Shop Elovia or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. These tools are provided “as is” and “as available” without warranties.
Your use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Shop Elovia is powered by Shopify, but all purchases are made directly with Shop Elovia. Shopify is not responsible for any aspect of transactions between you and Shop Elovia.
SECTION 10 – PRIVACY POLICY
All personal information collected is subject to our Privacy Policy, available on our website, as well as Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us a worldwide, royalty-free license to use such content for any purpose.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and update information at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe rights, transmit malicious code, or interfere with site security.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Shop Elovia and its affiliates shall not be liable for any indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Shop Elovia and its partners from claims arising out of your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Shop Elovia.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United States and the state in which Shop Elovia operates.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Contact
For any shipping or return questions, contact us:
Email: support@shopelovia.com
(Response time: 24–48 hours)
Business Location: United States